-- 2 minute read
This is a very simple (and common) issue with a very quick resolution.
The Issue:
Your POAP is no longer visible because you don't use POAP Scan, or have the POAP Home app (available on both iOS and Android) set to check your email address for your POAP collection. Now that you minted your POAPs to an Ethereum address, they are no longer being reserved by your email address therefore, are not showing up.
The Solution:
Now that your POAPs are minted to your Ethereum address, all you need to do to view your collection is point POAP Scan or POAP Home app to your Ethereum address instead.
In the case of the POAP Scanner, manually enter your Ethereum address/ENS name or "Connect Wallet".
If you're using the POAP Home app, you'll need to click on the settings icon in the bottom-right and tap "logout."
On the next page, you'll be asked to enter an email address or Ethereum address to view your collection. Where previously the app was directed at your email address, now you want it to view your Ethereum address (ENS works as well).
That's it! Now you should be able to view your POAP collection.